Good leaders have an ability to communicate their ideas for the organisation and for the people they are talking too. They know how to translate the ideas into achievable packets of work and more importantly how to show that things have been achieved, they are positive about successes and know how to learn and not dwell on less successful conclusions.

Busyness leaders find it difficult to quantify their vision and the direction they have for the organisation.  When asked about these things they resort to statements around profitability or utility.  For example – We need to have 85% of the team delivery services to our clients – We need to increase our profitability by 15%.